TECH 4381 – Principles of Supervision

Practical approach to supervisory management including functions of planning, organization, staffing, employee motivation; coverage of contemporary issues including legal aspect of supervision as well as other regulatory concerns, such as occupational safety, health and labor relations. Assigned Text

Course Outline

  1. The Role of the Supervisor
  2. Setting Goals, Making Plans, Improving Cost
  3. Problem Solving and Managing Information
  4. Organizing an Effective Department
    • Test 1 – TUESDAY, SEPT. 17
  5. Staffing
  6. Training and Developing Employees
  7. Leadership Skills, Styles and Qualities
  8. Effective Employee Communications
    • Test 2 – TUESDAY, OCT. 8
  9. Understanding and motivating People at Work
  10. Counseling and Performance Management
  11. Control: Monitoring and Improving Results
  12. Appraising Employee Performance
    • Test 3 – TUESDAY, OCT. 29
  13. Managing Groups, Building Teams, Resolving Conflicsts
  14. Managing a Diverse Workforce
  15. Employee Safety & Health, and Labor Relations
    • Test 4 (Final Exam)
Newstrom, John W., Supervision: Managing for Results, 10th Ed., 2013, McGraw-Hill.  ISBN 9780078023170.

Course Documents (Private)

Envelope Stuffing – One piece or batch flow
12 Lessons Steve Jobs Taught Guy Kawasaki
Science of Persuasion
You’re Not Alone: Most People Hate Open Offices

8 Surefire Ways to Demotivate Your Employees

They’re Watching You at Work

What happens when Big Data meets human resources? The emerging practice of “people analytics” is already transforming how employers hire, fire, and promote.
Intel workers secretly taped a “Kick Me” sign to the back of a co-worker as a pranked, then kicked the confused man a number of ti …

San Diego jury awards woman $186 million in bias case against AutoZone

Tom Sachs Ten Bullets



Steve Jobs on asking for help:


Hawthorne Effect:


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