Chapter 3 – Six Sigma
Brook, Quentin. Lean Six Sigma & Minitab: The Complete Toolbox Guide for Business. Winchester, Hampshire: Opex Resources, 2014. Print.
George, Michael L. The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity. New York: McGraw-Hill, 2005. Print.
Harver, G. Lean Six Sigma for Beginners: A Quickstart Beginner’s Guide to Lean Six Sigma. Print.
Pyzdek, Thomas, and Paul A. Keller. The Six Sigma Handbook. Print.